ASYNCHRONOUS URGENT CARE
What can we help you with?
Select the condition that most closely matches your concern. You will be directed to a secure HIPAA-enabled questionnaire for physician review.
Select an urgent-care visit type
Each visit begins with a secure questionnaire. Your physician may request additional information, schedule a telephone or video visit, ask you to come into the clinic, or recommend urgent or emergency evaluation.
Medication Refills
Request a routine refill for an established medication.
Respiratory, Ear, Nose and Throat
Cough, Cold, Flu or COVID Symptoms
Cough, congestion, body aches, fever or flu-like symptoms.
Sinus Symptoms
Sinus pressure, congestion, facial pain or nasal drainage.
Sore Throat
Throat pain, painful swallowing, swollen glands or possible strep.
Ear Pain
Earache, drainage, pressure, swimmer’s ear or decreased hearing.
Seasonal Allergies
Sneezing, congestion, itchy eyes or allergy symptoms.
Eye Concerns
Skin Concerns
Rash or Skin Irritation
New rash, itching, redness, bumps or skin irritation.
Eczema or Dermatitis
Dry, itchy, inflamed or recurrent irritated skin.
Ringworm or Fungal Rash
Circular rash, athlete’s foot, yeast rash or suspected fungus.
Skin Infection
Redness, warmth, drainage, impetigo, boil or possible cellulitis.
Insect Bite or Sting
Localized swelling, itching, redness or suspected bite reaction.
Poison Ivy or Contact Rash
Itchy rash after exposure to plants, chemicals or new products.
Acne
New or worsening blackheads, whiteheads, pimples or cystic acne.
Cold Sore
Lip tingling, blistering or recurrent oral herpes symptoms.
Possible Shingles
One-sided painful, tingling or blistering rash.
Urinary and Women’s Health
Urinary Tract Infection
Burning, urinary frequency, urgency or bladder discomfort.
Possible Yeast Infection
Vaginal itching, irritation or thick discharge.
Possible Bacterial Vaginosis
New odor, discharge or recurrent BV symptoms.
STI Concern or Exposure
Possible exposure, symptoms, testing or treatment discussion.
Digestive Concerns
Nausea or Vomiting
Mild nausea, vomiting or stomach illness without emergency symptoms.
Diarrhea
Loose stools, traveler’s diarrhea or suspected stomach infection.
Heartburn or Acid Reflux
Burning, indigestion, sour taste or recurrent reflux symptoms.
Constipation
Infrequent or difficult bowel movements without severe symptoms.
Pain and General Concerns
Headache or Migraine
Typical recurrent headache or migraine without emergency symptoms.
Back or Neck Pain
Muscle strain, stiffness or uncomplicated back or neck discomfort.
Muscle or Joint Pain
Minor strain, sprain, joint discomfort or overuse injury.
Motion Sickness
Medication request or prevention plan for travel-related nausea.
Travel Medicine
Traveler’s diarrhea prevention, medication planning or travel advice.
Work or School Note
Request documentation related to a recent eligible illness.
Other Non-Emergency Concern
Choose this option when your condition is not listed above. Your physician will determine whether it can be treated asynchronously.
Conditions that may require another type of visit
- Some concerns require a telephone, video or in-office examination before treatment can be provided.
- Controlled medications, complex medication changes and certain chronic-care concerns are not handled through an urgent-care form.
- Severe pain, pregnancy complications, significant injuries and rapidly worsening symptoms should be evaluated urgently in person.
- Submitting a questionnaire does not guarantee that a prescription will be issued.